Warranty

Please read full UGG.com Limited Warranty Policy for complete terms and conditions.

UGG Limited WarrantyWe stand behind our UGG® footwear. UGG® warrants that its footwear products will be free from material or workmanship defects for one year from the date of purchase by the original consumer purchaser.We strongly encourage you to include a copy of your proof of purchase to confirm the product is within one year of the purchase date to be eligible under our warranty policy.

If you do not include your proof of purchase, your product will be evaluated by its manufacturing date. If found eligible under our warranty policy, you will receive a site credit for the item (see below for additional details).Please note, items sent under warranty will not be repaired. If you are interested in repair options, please visit our UGGrenew page for more information.Warranty Covers Authentic ProductsApplies to authentic products purchased directly from www.ugg.com, through our call center, at one of our UGG retail stores, or from an authorized UGG retailer. Because we are unable to control the quality of our products sold by unauthorized sellers, this warranty does not apply to products purchased from unauthorized sellers unless otherwise prohibited by law.Not Covered by Warranty:

Item(s) over 1-year-old from the date of purchase

• If your item is outside of our warranty timeframe, check out our UGGrenew program for repair services!

Normal wear and tear.

Accidental damage.

Accidental damage includes, but is not limited to, damage caused by pets, direct heat, food, arts and crafts supplies, inclement weather, natural phenomena, playground equipment, sharp objects, etc.

• Water damage.

Sheepskin Is a Natural Material:- Color may vary.- Don't get sheepskin wet. Exposure to moisture can permanently damage sheepskin.

​​​​​​​​​​​​​​​​​How to care for and clean your UGG® products.UGG® will offer a credit in the amount of the purchase price of the product, if eligible under our warranty policy. This credit does not expire.Please note that if a site credit is provided as a result of this evaluation, such credit will be eligible for use during checkout on future purchases. Items returned for defect evaluation will be processed in the order they are received.​​​​​​​​​​​​​​​​​There are no warranties that extend beyond those stated herein. Any implied warranties that may be applicable to Products, including implied warranties of merchantability or fitness for a particular purpose, are limited in duration to the duration of this warranty. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Under no circumstances shall UGG® be liable for any special, incidental, or consequential damages based upon breach of this limited warranty, breach of contract, or strict liability. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction.

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​What Happens If My Warranty Claim Is Not Accepted?If you submit a warranty claim and we deem that your product is no longer eligible to be covered under our warranty, you will not be emailed a return label and you will not be able to return your product to us. ​​​​​​​​​

What Can I Do If My Item Is Not Covered Under Warranty?You still have options! Check out ourUGGrenew programfor authorized repair and cleaning services for your favorite Classics.