Need help?
Questions? Contact our team—we're happy to help.
Call us at (+234)-706-927-6815 or email us at care@fc.africa.
Our customer service agents are available Monday to Friday, from 9 am to 5 pm WAT, to address all your queries.
Frequently Asked Questions
Shipping and Delivery
Standard delivery takes 24 business hours within Lagos, and 3-5 business days to other states outside Lagos, Nigeria.
For specific shipping rates, delivery times, and available destinations, please contact our customer service team. We'll be happy to help you with your international order and provide you with all the details you need for shipping to your location.
Yes, Foot City offers convenient in-store pickup at two locations for your shopping convenience:
1. 31, Adebisi Ogunniyi Crescent, Lekki Phase 1, Lagos.
Available for pickup Monday-Saturday 11am-4pm
2. 377a Omofade Crescent, Omole Phase 1, Ikeja, Lagos.
Available for pickup Monday-Saturday 12pm-3:30pm
Simply place your order online, and we'll have your items ready for pickup within 1-2 hours during business hours. You'll receive your pickup code in a confirmation text or email when your order is ready for pickup.
Returns & Exchange
Yes! We offer free returns within 7 days of purchase. Shoes must be unworn and in original packaging, logistics costs are borne by the customer.
Sizing & Fit
Check out our [Size Guide] to find your perfect fit.
Payment & Pricing
Our prices are listed based on regional, local currency. Please check which Foot City regional website you are on before making a purchase in your preferred currency.
We accept major credit cards including American Express, MasterCard & Visa. We also accept payment through services such as Flutterwave & Paystack
