Questions? Contact our team—we're happy to help.
Call us at (+234)-916-431-3665 or email us at care@fc.africa.
Our customer service agents are available Monday to Friday, from 9 am to 5 pm EST, to address all your queries.
PRODUCTS & FIT
Sizing varies among our styles, but all of our shoes are medium width and most are full sizes only. Please note that we now do include half sizes in our Tree Breezers!
The Wool collection starts out a little snug and then stretches naturally, while the Tree material is super accommodating, but will still feel very roomy at first as it retains shape.
Our time-tested, multi-use customers stick with their size in every silhouette besides the Tree Runners. If you have a wider foot and you're a half size, we'd suggest sizing up for the best fit! You'll feel like you're walking on clouds.
Still not sure? We'd love to talk to you about it! Reach out to one of our fit specialists at help@allbirds.ca for some personalized advice!
Answer to this question.
Answer to this question.
Answer to this question.
ORDERS, SHIPPING & TRACKING
Sizing varies among our styles, but all of our shoes are medium width and most are full sizes only. Please note that we now do include half sizes in our Tree Breezers!
The Wool collection starts out a little snug and then stretches naturally, while the Tree material is super accommodating, but will still feel very roomy at first as it retains shape.
Our time-tested, multi-use customers stick with their size in every silhouette besides the Tree Runners. If you have a wider foot and you're a half size, we'd suggest sizing up for the best fit! You'll feel like you're walking on clouds.
Still not sure? We'd love to talk to you about it! Reach out to one of our fit specialists at help@allbirds.ca for some personalized advice!
Answer to this question.
Answer to this question.
Answer to this question.
COMPANY
Sizing varies among our styles, but all of our shoes are medium width and most are full sizes only. Please note that we now do include half sizes in our Tree Breezers!
The Wool collection starts out a little snug and then stretches naturally, while the Tree material is super accommodating, but will still feel very roomy at first as it retains shape.
Our time-tested, multi-use customers stick with their size in every silhouette besides the Tree Runners. If you have a wider foot and you're a half size, we'd suggest sizing up for the best fit! You'll feel like you're walking on clouds.
Still not sure? We'd love to talk to you about it! Reach out to one of our fit specialists at help@allbirds.ca for some personalized advice!
Answer to this question.
Answer to this question.
Answer to this question.
RETURNS
Sizing varies among our styles, but all of our shoes are medium width and most are full sizes only. Please note that we now do include half sizes in our Tree Breezers!
The Wool collection starts out a little snug and then stretches naturally, while the Tree material is super accommodating, but will still feel very roomy at first as it retains shape.
Our time-tested, multi-use customers stick with their size in every silhouette besides the Tree Runners. If you have a wider foot and you're a half size, we'd suggest sizing up for the best fit! You'll feel like you're walking on clouds.
Still not sure? We'd love to talk to you about it! Reach out to one of our fit specialists at help@allbirds.ca for some personalized advice!
Answer to this question.
Answer to this question.
Answer to this question.
PAYMENT & RETURNS
Sizing varies among our styles, but all of our shoes are medium width and most are full sizes only. Please note that we now do include half sizes in our Tree Breezers!
The Wool collection starts out a little snug and then stretches naturally, while the Tree material is super accommodating, but will still feel very roomy at first as it retains shape.
Our time-tested, multi-use customers stick with their size in every silhouette besides the Tree Runners. If you have a wider foot and you're a half size, we'd suggest sizing up for the best fit! You'll feel like you're walking on clouds.
Still not sure? We'd love to talk to you about it! Reach out to one of our fit specialists at help@allbirds.ca for some personalized advice!
Answer to this question.
Answer to this question.
Answer to this question.